Pc Help Tech Support

What does a computer tech support do?

Computer technicians, who are also sometimes known as computer support specialists or help desk technicians, provide support to computer users. Techs work in a variety of environments, including businesses, government offices, not-for-profit organizations, as well as for third-party computer support firms.

How to become a computer support specialist?

• Bachelor’s degree in computer science or IT or equivalent professional experience
• Prior experience in a help desk support or IT support environment
• Comprehensive knowledge of common OS environments
• Strong customer service and communication skills
• Expert-level knowledge of computer hardware

What does technical support mean?

Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.

What is computer technical support?

Computer technologists, also known as computer technicians or computer user support specialists, provide technical support while maintaining computer systems in their place of employment. They listen to customers who need computer assistance to diagnose an issue.